13525 102 Street Edmonton, AB,T5E 4K3 Phone: 780 476-6633

Visitation Process


Thank you for choosing to book your visit online.


If you are one of the four (4) named Designated Family/ Support persons who would like to schedule a visit you may do so here. If you are a minor (under the age of 14) you must be accompanied by an adult for your visit.


Venta’s visitation policy is in line with CMOH Order 16-2021 which came into effect May 10th, 2021. For more information on the order click here:

CMOH Order 16-2021

To review Venta Care Centres ‘Safe Visitation’ policy click here:

Safe Visitation Policy

Venta Care Centre completed a risk tolerance assessment and at this time is offering the Designated Family/ Support Person(s) visitation options that include:


  • Virtual phone calls or Skype sessions,
  • Indoor visitation in a designated indoor space,
  • Indoor visitation in the residents room and,
  • Outdoor visitation in a designated outdoor space (weather permitting)



It is important that Venta Care Centre ensures all residents are provided the supports they need in the safest way possible. Please review the following Safe Visitation Guidelines prior to scheduling your indoor/ outdoor visit:


  • Upon entry the Designated Family/ Support person(s) will have their health screened. It important that you answer all questions completely and accurately. If you have any of the symptoms identified or recent known exposure to COVID-19 you will not be permitted to enter Venta Care Centre, even if you have been vaccinated. Assess your risk of unknown exposure to COVID-19. Consider adherence to public health rules, recent interprovincial travel, vaccination status, and other risks in your daily life.
  • All designated family support persons are required to wear a mask to enter the facility and will be provided a clean mask/ face shield (and other PPE as required) once the health assessment screening is complete. PPE must be worn continuously throughout your visit. You will be provided instructions on how to put on and take off your mask and any other PPE that may be required.
  • Ensure consistent hand hygiene is used. Alcohol-based hand sanitizer should be used before, during, and after all visits.
  • Only visit with the resident(s) you are supporting or visiting.
  • A maximum of two (2) Designated Family/ Support persons will be permitted at one time for indoor visits to ensure physical distancing is adhered to.
  • A maximum of four (4) Designated Family / Support persons will be permitted to visit outdoors at one times due to facility layout.


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